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We are committed to providing you with the best possible care. If you have dental insurance, we will be happy to help you receive maximum allowable benefits. In order to achieve these goals, we need your assistance, and your understanding of our payment policy.
Estimated patient payment is due when services are rendered unless payment or insurance arrangements have been approved in advance by our staff. We accept cash, check and credit cards as payment. We will be happy to process your insurance claim, however, any insurance claims not paid within 90 days from the date filed will become your responsibility. In order to ensure proper claim submission you must notify us of your current insurance on the day of treatment, because we will be unable to resubmit claims for incorrect patient insurance information. In that case, you will become responsible for payment in full, however, we will assist you by providing you with insurance forms for you to resubmit.
You will receive a statement regarding your account on a monthly basis. The first statement will be detailed and subsequent will simply list the balance. Please keep these for your review and to compare with insurance claims.
You will be responsible for a $35.00 return fee for any check returned for insufficient funds. In addition, any non-insurance account that is 60 days past due will be subject to a $35.00 collection fee and automatically transferred to our collection agency. We request a courtesy cancellation call 48 hours prior to your appointment if you need to reschedule. If we are informed less than 48 hours a broken appointment fee equal to the scheduled procedure, ($85.00 minimum) will be applied to your account.
For your convenience we accept Visa, Discover, American Express and MasterCard.
If you have any question about the above information or any uncertainty regarding insurance coverage, please do not hesitate to ask anyone on our team. We are here to help.
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